The Non-Compliant Devices Dashboard, available in the sidebar menu under Dashboard, was developed to identify and detail non-compliances related to the policies applied on Android devices.
This tool provides a clear and organized view of the issues found, allowing administrators to understand the causes of each non-compliance and take the necessary corrective actions.
In this article, we present:
- The types of data displayed on the dashboard
- The main reasons that generate non-compliances
- The causes of failures in installing applications listed in the policies
List of Known Non-Conformities
| Category | Code | Description |
|---|---|---|
| Non-Conformity | API_LEVEL | The API level of the device’s Android version does not support this configuration. |
| Non-Conformity | MANAGEMENT_MODE | The current management mode (e.g., fully managed, work profile) does not support the setting. |
| Non-Conformity | USER_ACTION | The user needs to perform an action for the configuration to be applied. |
| Non-Conformity | INVALID_VALUE | The value set for the configuration is invalid. |
| Non-Conformity | APP_NOT_INSTALLED | The app listed in the policy as a forced installation is not installed. |
| Non-Conformity | UNSUPPORTED | The version of Android Device Policy on the device does not support the policy. |
| Non-Conformity | APP_INSTALLED | An app not listed in the policy was found installed and will be removed soon. |
| Non-Conformity | PENDING | The configuration is pending but should be applied soon. |
| Non-Conformity | APP_INCOMPATIBLE | The app does not support the configuration, usually due to the target SDK version. |
| Non-Conformity | APP_NOT_UPDATED | The app is outdated and does not meet the minimum required version code. |
| Non-Conformity | DEVICE_INCOMPATIBLE | The device does not meet the policy requirements. |
App Installation Failures
| Category | Code | Description |
|---|---|---|
| Installation Failure | INSTALLATION_FAILURE_REASON_UNKNOWN | Unknown failure, possibly due to insufficient storage, unstable connection, or process delay. Installation will resume automatically. |
| Installation Failure | IN_PROGRESS | The app installation is in progress. |
| Installation Failure | NOT_FOUND | The app listed in the policy as a forced installation is not available on Google Play. |
| Installation Failure | NOT_COMPATIBLE_WITH_DEVICE | The app is not compatible with the device. |
| Installation Failure | NOT_APPROVED | The administrator has not approved the app for installation. |
| Installation Failure | PERMISSIONS_NOT_ACCEPTED | New app permissions are awaiting administrator approval. |
| Installation Failure | NOT_AVAILABLE_IN_COUNTRY | The app is not available in the user’s country. |
| Installation Failure | NETWORK_ERROR_UNRELIABLE_CONNECTION | Unstable network connection or incorrect configuration prevented installation. Installation will resume automatically when connectivity is restored. |
| Installation Failure | INSUFFICIENT_STORAGE | The device does not have enough storage space. Please free up space so the installation can resume automatically. |
References
The data above were extracted from the official Google documentation.
For more specific information about non-compliances, please visit the links below: